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DND SMS Service Provider

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Why DND SMS Service Provider?

Communicate Effectively, Stay Compliant

Timely customer contact is essential in today’s corporate world; yet, respecting privacy and legal requirements is equally vital. Without infringing TRAI guidelines, Vesper Telecom’s DND SMS service provider platform helps you send crucial messages to consumers who are listed on the Do Not Disturb (DND) list.
We ensure that your communication remains clear, legal, and courteous, and that messages are sent at the right time and in the right manner. Our system also supports bulk messages, OTP service, and multimedia messaging service for a complete communication solution.

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What is DND SMS?

DND SMS ensures that India’s DND rules are followed for any messages sent to mobile users. Numbers listed under the DND registry are unable to receive certain types of unsolicited marketing or DND promotional SMS. However, they can still get service and transactional messages, including OTPs, account updates, and order alerts.
 The solution offered by Vesper Telecom’s DND SMS service provider enables you to send crucial, unobtrusive messages that keep clients informed while upholding total regulatory compliance.

Types of SMS Under DND

DND registry numbers are blocked for these:
Promotional SMS
DND numbers block messages aimed at advertising goods, services, events, or deals.
Examples:
  • Discounts, sale alerts, and coupons
  • Bank loan offers
  • Real estate advertisements
  • Travel package promotions
  • E-commerce product ads
     These are considered promotional DND bulk SMS and cannot be sent without prior consent.
Unsolicited Marketing Messages

This covers any marketing material that the receiver did not specifically agree to.
 Examples:

  • “Find out your free credit rating today!”
  • “Join our gym at 50% off!”
     Such messages, including promotional SMS to DND numbers, are seen as intrusive and are blocked for people who have DND turned on.
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What is NOT Considered DND (Allowed for DND Numbers)

Certain messages are exempt from DND restrictions because they fall under Transactional or Service SMS, which are essential for customer communication. Among these are:

  • OTPs: For banking, login authentication, and secure verification through our OTP service.
  • Order/Delivery Updates: Status notifications from e-commerce, logistics, or courier companies.
  • Appointment Reminders: For healthcare, salon, or service-based businesses.
  • Account Balance Alerts: Banking and finance-related updates.
  • Service Notifications: Updates for customers who have already registered for a service.

Vesper Telecom ensures these messages are delivered instantly, securely, and without being blocked, using our reliable SMS gateway provider technology.

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Types OF DND

There are two types of DND available for Telecom users

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Fully blocked

This DND service will block all commercial and promotional telecommunications on your number. In addition, they will not be able to contact you anyhow through SMS or calls.

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Partially blocked

In this option, telecommunications will ban or block all commercial voice calls. But, you will still have an option to accept promotional SMS in your preferred categories.

DND services for SMS Service Portal

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Promotional SMS

Promotional SMS used for promoting or selling any company product or service cannot deliver messages on DND (do not disturb ) registered numbers. That is because the TRAIs restrict them from sending any kind of advertising or marketing unrequired messages to the DND numbers. However, they can send messages to the partially blocked DND numbers if they have signed up or given consent to receive promotional SMS at the time of purchase, whether at a physical store or online.

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Transactional SMS

Under TRAIs guidelines, sending important text messages via transactional messages to DND numbers is now possible. Transactional SMS used to send necessary information for users can send informative messages to the DND users. For example, many companies use Transactional SMS to update you about your bank account status, critical data, invoice details, confirmation alerts, and other personal information. They can instantly send you updates and anything important from any device.

Features of DND services

  • Once you put your mobile number on the Do Not Disturb (DND) service, your phone number is unavailable to telecom and other companies as a paid database.
  • The DND service allows you to pick your preferences for what kind of numbers you want to block or if you wish to stop all types of commercial communication calls and SMS.
  • DND services allow you to change your DND preferences. That means you can unblock some categories from the DND portal zone, like for instance, messages from banks can be unblocked while other numbers remain blocked.
  • Despite registering for DND services, you can complain if you receive any unsolicited calls or messages.
  • After you file a complaint about the issues you had to face with DND services, you can keep an update on the status of whether any action has been taken or not on the complaints.

    Industries We Serve

    • Banks and Financial Institutions – OTPs, account alerts, payment updates
    • E-commerce – Order confirmations, shipping notifications
    • Healthcare – Appointment reminders, test results
    • Education – Exam notifications, fee reminders
    • Government and Public Services – Emergency alerts, public announcements

Get Started Today

Vesper Telecom’s DND SMS service provider platform offers a safe, compliant, and high-performance system guaranteeing that your critical communications are never missed, even for DND-registered numbers. Respectfully approach your audience, establish confidence, and remain on the right side of the law with trusted SMS gateway provider. To try Bulk SMS for free

📞 Call Us: [+971 4591 8021]
 📧 Email: [info@vespertelecom.com]

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